Instant resolutions from your helpdesk
Solve frequent support tickets using automation and AI, directly from your helpdesk - so you can keep costs low, support teams happy and customers satisfied
Set your most frequent tickets on auto-pilot
Skip manually answering "Where is my order" or "How can I get a refund". Define when and how you want to handle returns, order tracking, cancellation and order issues
Resolve tickets instantly from the Helpdesk
No need to juggle between Shopify and your helpdesk. Process returns, send tracking information, cancel or edit orders to fully resolve your tickets.
Get set-up in a few minutes
Connect your store and helpdesk in one click. Select your carriers and benefit from instant resolutions on day 1. Plato's customer support is also here for you along the way.